Sprint, Boost Mobile or Cox – Which Carrier is Better? Reviews

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  Filed under: BUSINESS, NEWS, TECHNOLOGY


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Sprint

Sprint is the 4th largest mobile network operator in America. They offer great deals on phones, watches, tablets, hotspot devices and other accessories like portable charging pads. Sprint currently serves 54 million customers in the USA and this year completed the world’s first over-the-air 5G data transmission in preparation for launch in the first half of this year.

Sprint give its customers a wide choice of selection from some of the best phone brands in the world including Apple, Samsung, HTC and Motorola. The unlimited plus and premium plans offer unrivalled value including 100GB of hotspot data (which is double that offered by its competitors), Amazon Prime membership, and access to both the video streaming service Hulu and Tidal’s high fidelity music streaming service which includes 56 million songs from labels such as EMI Music, Sony BMG Music Entertainment, and Universal Music Group. Plus the additional benefits such as $20 uber credit means you’ll be hard pressed to find a carrier that can beat its generous unlimited plans. No credit check is required for a purchase, and they even offer 3 lines free if you purchase 5 in total.

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For the money conscious, Sprint offers great deals on pre-owned phones, available with monthly payment options or you can choose to Bring Your Own Device by checking eligibility and signing up for a sim card you will save $10 a month on their unlimited plans.This dedication to value is seen throughout all of the services offered by Sprint and is echoed by their mission to help give 1 million high school students reliable Internet access at home and to help them reach their full potential by providing them mobile devices and free high-speed Internet.

The Sprint Complete Service provides customers with unparalleled device support. Available for select smartphones, tablets, and smartwatches, Sprint Complete offers convenient and discounted repair choices for devices that have been lost, stolen or damaged. If you are unsure if you qualify for a replacement, no problem, they have advisors on the ready via instant chat. You can even schedule a Tech Expert to visit your home or office and repair a cracked screen for as little as $29. The next day replacement of devices means that you never again have to struggle through the inconvenience of losing your phone, this, coupled with the unlimited cloud storage makes getting back on your feet after having a device stolen or lost, incredibly easy. The final element to the Sprint Complete service is the on-demand, personalized support with a Tech Expert via the Complete App. Sprint Complete is an entirely holistic approach to support and a genuine commitment to customer satisfaction.

The usability of Sprint.com is best demonstrated by My Sprint, which makes it easier than ever to manage your Sprint account. It provides direct access to change or modify a plan, check your upgrade eligibility and even make changes to payment options. The eBill system is a paperless billing system and switches customers to the more eco-friendly option of viewing bills online.

Since 2018 Sprint has offered customers Sprint Drive. This real-time vehicle tracking and diagnostics technology keep passengers connected with a 4G LTE Wi-Fi hotspot in the car. With up to 4 callouts a year customers are given 24/7 roadside assistance in all 50 states and kept up to date about their car’s health via continuous monitoring of core functions. Most importantly, the service offers peace of mind for parents who want to keep track of new drivers using the trip tracking and driver safety functions.

Boost Mobile

Since 2000, Boost Mobile has been one of the premier telecommunication brands in the USA. They offer their customers the best prepaid and no contract phone options with the ability to pick from top tier manufacturers like Apple, Samsung, Motorola, and LG.

Boost Mobile specializes in providing pre-paid phones and plans. The benefit of this is cost, you pay for most or all of the value of your phone up front and then save immediately by paying less for your service. For comparison, Boost plans start from as little as $35, compared to $100+ for a postpaid contract. Using Boost also means you benefit from the flexibility of no annual service contracts, free shipping, getting to keep your existing phone number and to top it all off, they have a 7-Day Guarantee in case you change your mind. The website also includes a deals section and offers over $100 off on selected devices including iPhones and the Samsung Galaxy S9.

Boost offers Unlimited Gigs for up to 5 phone lines so you can connect your whole family under a single plan. The unlimited service plans provide precisely that: unlimited data, talk, and text with unlimited music streaming via Tidal Premium service, all underpinned by 99% nationwide coverage. With all plans, you can utilize up to 50gb of data while using the Hotspot feature.

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For people who need more options, Boost Extras can be purchased to spice up your plan. The international connect PlUS gives customers unlimited landline calls to 70+ countries and 200 mobile minutes to 50+ countries, plus unlimited international texts. For anyone not on an unlimited plan, you can also purchase Data Packs and upgrade your streaming experience to HD. For the security conscious, Boost Shield provides phone insurance along with McAfee Security to keep your data safe.

Their Wifi Hotspot Plans use a ZTE Warp Connect to keep customers streaming and surfing at home or on the go, it uses the 4G LTE network for WiFi wherever you want it. It lets you connect up to 10 wireless devices and create your own wireless network anywhere. Unlike the phone plans, these are not unlimited, but you get the choice of a 1.5GB or 10GB monthly option.

Boost TV gives customers FREE 24/7 access to news, fashion music and more via live broadcasts, mobile programming, and exclusive on-demand episodes. With this comes the ability to enhance your viewing experience and add a premium entertainment or sports package. All of this is accessible via the mobile app where you can also make payments, easily track usage and manage your account.

Boost Mobile has an enormous range of phones on their device support platform. This gives users device specific troubleshooting and includes Show Me How walkthroughs on how to solve common issues along with FAQs. Priority customer care allows customers to talk to an elite live agent and get help when you need it most. Interestingly, Boost have a robust online community forum with 70,000+ members all helping each other to improve their understanding of specific devices, the active community currently has over 68,000 posts. This commitment to customer care is exemplified by the service offered to deployed military personnel, where Boost mobile suspends their account but allows them to keep the account and mobile number active while incurring no fees or reactivation charges.

Cox

Cox provides high-speed Internet, streaming TV – both live and on-demand, home telephone, and smart home security solutions for its customers. It is currently the third largest cable television provider, and the most prominent private telecoms company in the US, connecting more than 6 million residential and business customers. They provide great package deals whether you’re from California or Connecticut and even have a tool where you can search Bundle Offers by Postcode to give you the best price.

Cox’s industry-leading Gigablast Internet service provides users with 1GB download speeds, which enable you to download an incredible 100 albums in just 44 seconds. Purchasing any of their internet packages means you can connect to the nation’s largest Wifi network for free, with 500,000+ Wifi hotspots in most big cities. All of the Internet deals include the Cox Security Suite powered by McAfee and the ability to create 10 different email accounts. Adding a Panoramic Wifi modem to any packages guarantees whole house coverage and gets rid of WiFi dead zones, offering complete Wifi management available at your fingertips with the Cox Connect app. The deal sweetener is the professional installation by a technician who optimizes the setup to the unique needs of your family and your home.

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Contour TV is the premium cable service offered by Cox. The all-in-one design makes sure that you don’t have to keep switching to different inputs or apps and puts brand leaders like Netflix and Youtube right in your lap. Contour TV also comes with a voice-activated remove and large DVR storage so you can keep all of your favorite shows from premium channels such as ESPN, Disney, HBO, and Showtime. The mobile app means you can watch your favorite shows on the go or listen to one of the 50 ad-free music channels. The features available are unmatched by industry competitors such as Hulu or Sling. The bronze, silver and gold packages suit a range of different price points and come with an incredible 250+ channels.

Cox homelife services provide customers with a choice of locks, cameras, sensors and a range of smart devices like thermostats and outlets. Two Homelife plans are available so you can always get the features that fit your needs. Smart Home Automation allows you to control lighting while providing window and door alerts with a video feed. Smart Home Automation + monitored security adds 24/7 professional monitoring with motion sensing and a robust backup system. Both plans are upgrade-ready and will be installed by an expert Homelife technician.

Perhaps the greatest strength of Cox’s services is the ability to choose a custom package using the Bundles. Here you can pick the Internet, TV, Home Phone and Homelife packages that fit your specific needs. This includes choosing starter and premium packages and bringing them together in one convenient bundle, all with no risk, no contract and no catch.

The customer support provided by Cox gives you 24/7 technical support, live chat with technical experts, as well as access to support videos for common issues and a support forum. If you require further help, you can find your nearest service center or use the Online Education Centre for Wifi support and speed checks. The Cox Digital Academy is used to promote the use of technology in education by providing tips, educations videos, tutorial and games to anyone wanting to brush up on their IT skills.

 


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Jeffry Rozalskan

Jeffry Rozalskan is a copywriter, blogger, and marketing consultant who is passionate about creativity and smart decision making. When not insanely busy, he enjoys spending quality time with his nephews.